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RAZAK MAJID

E · Education, TVET & Professional Development

Digital Marketing for Educational Institutions

Bahasa Melayu title: Pemasaran Digital untuk Institusi Pendidikan

Programme overview

Prospective students and parents now research institutions online long before they make contact. This programme helps colleges, training centres and TVET institutions market their programmes effectively and ethically in a competitive environment. Participants examine the student decision journey, define clear programme positioning, plan content that showcases learning experiences and graduate outcomes responsibly, and use social media, search, messaging and paid campaigns to support recruitment. The programme also covers enquiry management, open day promotion and measuring recruitment marketing performance. It draws on practical experience in marketing education and institutional programme coordination.

Target participants

  • Marketing and corporate communication units in institutions
  • Admissions and student recruitment teams
  • Training centre owners and managers

Learning outcomes

By the end of the programme, participants will be able to:

  • Map the decision journey of prospective students and parents
  • Position programmes clearly against alternatives
  • Plan ethical content that showcases learning and graduate outcomes
  • Use digital channels and campaigns to support recruitment
  • Manage enquiries and measure recruitment marketing performance

Key modules

  1. 01

    The Student Decision Journey

    Influencers, information sources and decision triggers.

  2. 02

    Programme Positioning

    Differentiation, value for students and clear messaging.

  3. 03

    Content That Builds Trust

    Student stories, learning experiences and responsible use of outcomes data.

  4. 04

    Channels and Campaigns

    Social media, search, WhatsApp, events and paid campaigns.

  5. 05

    Enquiry Management and Measurement

    Response processes, conversion tracking and recruitment KPIs.

Training methodology

  • Journey mapping workshop
  • Positioning exercise
  • Content and campaign planning
  • Enquiry process review

Participant takeaways

  • Student journey map
  • Programme positioning statements
  • Recruitment campaign plan

Suitable organisational use cases

  • Institutional marketing team development
  • Student recruitment planning
  • Training provider growth programmes

Frequently asked questions

How long is this programme?

It is typically delivered as a Half-Day Workshop, Full-Day Training or Two-Day Training. The duration can be configured to suit your schedule.

Can it be delivered online or in Bahasa Melayu?

It can be delivered in person, online or in a hybrid format, in English, Bahasa Melayu or bilingually.

Can the content be customised for our organisation?

Yes. Examples, case studies and activities are adapted to your sector, participants and objectives, and topics can be combined with other programmes.

How much does this programme cost?

Indicative fees start from RM1,600. The final quotation depends on participant numbers, customisation, delivery mode and location, and is confirmed in writing.

How do we book this programme for our team?

Request a quotation or proposal through the enquiry form. You will receive a written proposal and quotation, and dates are confirmed once your organisation approves.

Interested in this programme?

Tell me about your participants and objectives, and I will prepare a tailored proposal and quotation.

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