Ts. Abdul Razak b. Abdul Majid, CMILT, MTAM, P.P.C (Per)|Professional Trainer | Business Strategist | Consultant
D · Logistics, Transportation & Industry Development
Bahasa Melayu title: Transformasi Digital dalam Perkhidmatan Logistik
Customers now expect real-time visibility, accurate delivery estimates and seamless communication from logistics providers. This programme examines how digital technologies are transforming logistics services and how operators of different sizes can respond. Participants explore transport and warehouse management systems, tracking and proof-of-delivery tools, route optimisation, digital documentation, data analytics and the emerging use of AI. The emphasis is on practical adoption: identifying where digital tools solve real operational problems, sequencing investments sensibly and preparing people for change. The programme suits logistics managers and owners seeking a clear, business-focused view of digitalisation.
By the end of the programme, participants will be able to:
Customer expectations, platforms and competitive pressures.
Transport management, warehouse management and fleet tracking.
Tracking, notifications, electronic proof of delivery and self-service portals.
Route optimisation, demand forecasting and performance dashboards.
Maturity assessment, prioritisation, vendor selection and change management.
It is typically delivered as a Half-Day Workshop, Full-Day Training or Two-Day Training. The duration can be configured to suit your schedule.
It can be delivered in person, online or in a hybrid format, in English, Bahasa Melayu or bilingually.
Yes. Examples, case studies and activities are adapted to your sector, participants and objectives, and topics can be combined with other programmes.
Indicative fees start from RM1,600. The final quotation depends on participant numbers, customisation, delivery mode and location, and is confirmed in writing.
Request a quotation or proposal through the enquiry form. You will receive a written proposal and quotation, and dates are confirmed once your organisation approves.
Tell me about your participants and objectives, and I will prepare a tailored proposal and quotation.
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