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RAZAK MAJID

D · Logistics, Transportation & Industry Development

Marketing Strategies for Logistics Businesses

Bahasa Melayu title: Strategi Pemasaran untuk Perniagaan Logistik

Programme overview

Logistics companies often compete on price because their value is poorly communicated. This programme helps logistics and transport businesses market themselves strategically: defining target segments, articulating a differentiated value proposition and reaching decision-makers through the right channels. Participants explore business-to-business marketing approaches, digital presence for logistics firms, tender and proposal positioning, account management and customer retention. Examples are drawn from courier, freight forwarding, haulage, warehousing and last-mile operations. The programme combines marketing discipline with an understanding of how logistics buyers actually evaluate and select service providers.

Target participants

  • Owners and managers of logistics and transport companies
  • Sales and business development teams in logistics
  • Marketing staff in logistics firms

Learning outcomes

By the end of the programme, participants will be able to:

  • Segment the logistics market and prioritise target customers
  • Develop a differentiated value proposition that goes beyond price
  • Plan business-to-business marketing and a digital presence for a logistics business
  • Position the company effectively in proposals and tenders
  • Apply account management practices that improve customer retention

Key modules

  1. 01

    How Logistics Buyers Decide

    Decision-makers, selection criteria and procurement processes.

  2. 02

    Segmentation and Positioning

    Industries, shipment profiles and service niches.

  3. 03

    Value Proposition Beyond Price

    Reliability, visibility, flexibility, compliance and service.

  4. 04

    B2B and Digital Marketing for Logistics

    Website, LinkedIn, Google Business Profile, content and referrals.

  5. 05

    Proposals, Tenders and Account Growth

    Structuring proposals, service level commitments and account reviews.

Training methodology

  • Market segmentation workshop
  • Value proposition development
  • Proposal critique
  • Account planning exercise

Participant takeaways

  • Logistics customer segmentation map
  • Value proposition statement
  • Key account plan template

Suitable organisational use cases

  • Logistics SME growth programmes
  • Sales team development in logistics firms
  • Industry association member training

Frequently asked questions

How long is this programme?

It is typically delivered as a Half-Day Workshop, Full-Day Training or Two-Day Training. The duration can be configured to suit your schedule.

Can it be delivered online or in Bahasa Melayu?

It can be delivered in person, online or in a hybrid format, in English, Bahasa Melayu or bilingually.

Can the content be customised for our organisation?

Yes. Examples, case studies and activities are adapted to your sector, participants and objectives, and topics can be combined with other programmes.

How much does this programme cost?

Indicative fees start from RM1,600. The final quotation depends on participant numbers, customisation, delivery mode and location, and is confirmed in writing.

How do we book this programme for our team?

Request a quotation or proposal through the enquiry form. You will receive a written proposal and quotation, and dates are confirmed once your organisation approves.

Interested in this programme?

Tell me about your participants and objectives, and I will prepare a tailored proposal and quotation.

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