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RAZAK MAJID

E · Education, TVET & Professional Development

Professional Communication and Presentation Skills

Bahasa Melayu title: Kemahiran Komunikasi Profesional dan Pembentangan

Programme overview

Clear communication is a professional advantage in every role, whether presenting to management, briefing a team, teaching a class or pitching to a client. This programme develops participants' ability to structure messages, write professionally and present with confidence. Participants learn to tailor content to different audiences, design clean and effective slides, manage nervousness, use voice and body language well, and handle questions calmly. Practice is central: each participant delivers short presentations and receives constructive feedback. The programme can be delivered in English, Bahasa Melayu or bilingually, and adapted for academic, corporate or public-sector contexts.

Target participants

  • Executives, officers and managers
  • Educators and trainers
  • Students and graduates preparing for the workplace

Learning outcomes

By the end of the programme, participants will be able to:

  • Structure messages clearly for different audiences and purposes
  • Write concise professional emails, memos and reports
  • Design clean, effective presentation slides
  • Deliver presentations with confidence, using voice and body language well
  • Handle questions and challenging situations calmly

Key modules

  1. 01

    Principles of Professional Communication

    Audience, purpose, clarity and tone.

  2. 02

    Structuring the Message

    Key message first, logical flow and memorable conclusions.

  3. 03

    Professional Writing

    Emails, memos, reports and briefing notes.

  4. 04

    Slide Design

    Simplicity, visual hierarchy and data presentation.

  5. 05

    Delivery and Presence

    Voice, body language, managing nerves and engaging the audience.

  6. 06

    Questions and Difficult Moments

    Q&A techniques, handling objections and recovering from mistakes.

Training methodology

  • Short inputs followed by practice
  • Individual presentations with structured feedback
  • Writing exercises
  • Optional video review

Participant takeaways

  • Message structure templates
  • Slide design checklist
  • Personal presentation improvement plan

Suitable organisational use cases

  • Executive and officer development
  • Graduate employability programmes
  • Preparation for briefings, pitches and conferences

Frequently asked questions

How long is this programme?

It is typically delivered as a Half-Day Workshop, Full-Day Training or Two-Day Training. The duration can be configured to suit your schedule.

Can it be delivered online or in Bahasa Melayu?

It can be delivered in person or in a hybrid format, in English, Bahasa Melayu or bilingually.

Can the content be customised for our organisation?

Yes. Examples, case studies and activities are adapted to your sector, participants and objectives, and topics can be combined with other programmes.

How much does this programme cost?

Indicative fees start from RM1,600. The final quotation depends on participant numbers, customisation, delivery mode and location, and is confirmed in writing.

How do we book this programme for our team?

Request a quotation or proposal through the enquiry form. You will receive a written proposal and quotation, and dates are confirmed once your organisation approves.

Interested in this programme?

Tell me about your participants and objectives, and I will prepare a tailored proposal and quotation.

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