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RAZAK MAJID

C · Artificial Intelligence & Digital Transformation

AI Tools for Entrepreneurs and SMEs

Bahasa Melayu title: Alatan AI untuk Usahawan dan PKS

Programme overview

Small businesses can now access AI capabilities that were once available only to large companies with dedicated teams. This programme introduces practical, affordable AI tools that help entrepreneurs and SMEs save time and compete more effectively. Participants explore AI for marketing content, customer service, design, bookkeeping support, market research, document preparation and simple automation, with a focus on tools that are accessible and suitable for local businesses. Rather than presenting every new tool on the market, the programme helps participants choose the few that address their most pressing business needs and build simple routines around them.

Target participants

  • Entrepreneurs and micro-business owners
  • SME owners and managers
  • Entrepreneur development officers

Learning outcomes

By the end of the programme, participants will be able to:

  • Identify business tasks where AI can save time or improve quality
  • Use AI tools for content, design, customer communication and research
  • Apply AI to prepare business documents such as proposals and quotations
  • Select tools based on cost, ease of use and data considerations
  • Build a simple AI adoption plan for the business

Key modules

  1. 01

    AI for Small Business: What Is Realistic

    Opportunities, limitations and costs.

  2. 02

    Marketing and Design with AI

    Captions, product descriptions, visuals and short videos.

  3. 03

    Customer Communication

    Response templates, FAQs, chat assistants and multilingual replies.

  4. 04

    Business Administration

    Proposals, quotations, letters, summaries and basic financial analysis support.

  5. 05

    Market Research and Planning

    Competitor scans, customer insights and idea validation.

  6. 06

    Choosing and Adopting Tools

    Selection criteria, free versus paid plans and a 30-day adoption plan.

Training methodology

  • Tool demonstrations
  • Hands-on tasks using participants' own businesses
  • Tool comparison exercise
  • Adoption planning

Participant takeaways

  • Curated AI tool shortlist
  • Ready-to-use prompt templates for SMEs
  • 30-day AI adoption plan

Suitable organisational use cases

  • Entrepreneur digitalisation programmes
  • SME productivity initiatives
  • Capability building for business support agencies

Frequently asked questions

How long is this programme?

It is typically delivered as a 1–2 Hour Talk, Half-Day Workshop or Full-Day Training. The duration can be configured to suit your schedule.

Can it be delivered online or in Bahasa Melayu?

It can be delivered in person, online or in a hybrid format, in English, Bahasa Melayu or bilingually.

Can the content be customised for our organisation?

Yes. Examples, case studies and activities are adapted to your sector, participants and objectives, and topics can be combined with other programmes.

How much does this programme cost?

Indicative fees start from RM900. The final quotation depends on participant numbers, customisation, delivery mode and location, and is confirmed in writing.

How do we book this programme for our team?

Request a quotation or proposal through the enquiry form. You will receive a written proposal and quotation, and dates are confirmed once your organisation approves.

Interested in this programme?

Tell me about your participants and objectives, and I will prepare a tailored proposal and quotation.

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