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RAZAK MAJID

C · Artificial Intelligence & Digital Transformation

Practical ChatGPT for Business and Professionals

Bahasa Melayu title: ChatGPT Praktikal untuk Perniagaan dan Profesional

Programme overview

ChatGPT is often the first generative AI tool professionals encounter, yet most users only scratch the surface of what it can do. This programme provides structured, hands-on training in using ChatGPT effectively for business and professional work. Participants explore its key features, including conversation management, file analysis, custom instructions and custom assistants, and apply them to realistic tasks such as writing, research, planning, analysis and customer communication. The programme also addresses accuracy checking, privacy settings and the appropriate use of business information. Participants finish with a personal library of prompts and workflows tailored to their own roles.

Target participants

  • Business owners and entrepreneurs
  • Professionals and executives
  • Sales, marketing and administrative staff

Learning outcomes

By the end of the programme, participants will be able to:

  • Navigate ChatGPT's key features with confidence
  • Apply prompting techniques to writing, research and planning tasks
  • Analyse documents and data files with appropriate caution
  • Configure custom instructions and reusable assistants for recurring work
  • Manage privacy settings and protect sensitive information

Key modules

  1. 01

    Getting Started Properly

    Account options, interface, conversation management and settings.

  2. 02

    Prompting Techniques

    Clear instructions, examples, step-by-step reasoning and iterative refinement.

  3. 03

    Business Writing and Communication

    Emails, proposals, social media posts, customer responses and translation.

  4. 04

    Research, Analysis and Planning

    Summaries, comparisons, file analysis and structured planning.

  5. 05

    Customisation

    Custom instructions and custom assistants for repeatable tasks.

  6. 06

    Safe and Responsible Use

    Data controls, verification and organisational guidelines.

Training methodology

  • Hands-on, laptop-based practice
  • Role-specific exercises
  • Building a personal prompt library
  • Clinic on participants' own use cases

Participant takeaways

  • Personal prompt library
  • ChatGPT feature quick reference
  • Responsible use checklist

Suitable organisational use cases

  • Staff productivity training
  • Digital capability programmes for entrepreneurs
  • Professional development for executives

Frequently asked questions

How long is this programme?

It is typically delivered as a Half-Day Workshop or Full-Day Training. The duration can be configured to suit your schedule.

Can it be delivered online or in Bahasa Melayu?

It can be delivered in person, online or in a hybrid format, in English, Bahasa Melayu or bilingually.

Can the content be customised for our organisation?

Yes. Examples, case studies and activities are adapted to your sector, participants and objectives, and topics can be combined with other programmes.

How much does this programme cost?

Indicative fees start from RM1,600. The final quotation depends on participant numbers, customisation, delivery mode and location, and is confirmed in writing.

How do we book this programme for our team?

Request a quotation or proposal through the enquiry form. You will receive a written proposal and quotation, and dates are confirmed once your organisation approves.

Interested in this programme?

Tell me about your participants and objectives, and I will prepare a tailored proposal and quotation.

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