Generative AI for Workplace Productivity

Programme overview

Generative AI is quickly becoming a standard workplace tool, yet many employees either avoid it or use it without clear guidance. This programme gives participants a practical, responsible foundation for using generative AI in everyday work: drafting and summarising documents, preparing reports and presentations, analysing information, brainstorming and planning. Participants learn how these tools work at a conceptual level, why they make mistakes, how to write effective prompts and how to verify outputs. Data privacy, confidentiality and organisational policy are addressed throughout. The programme is tool-agnostic and suitable for staff at all levels, from support staff to senior management.

Watch

AI, Machine Learning, Deep Learning and Generative AI Explained

Target participants

• Executives, officers and support staff
• Managers and team leaders
• Public sector and corporate employees

Key modules

1. 01

   Understanding Generative AI

   How large language models work in plain terms; strengths, limitations and fabricated answers.

2. 02

   Prompting Fundamentals

   Role, task, context, format and constraints; refining results step by step.

3. 03

   Everyday Productivity Use Cases

   Emails, minutes, reports, proposals, presentations and research summaries.

4. 04

   Working with Documents and Data

   Summarising long documents, extracting key points and simple data analysis.

5. 05

   Responsible Use at Work

   Confidentiality, personal data, verification, disclosure and organisational policy.

6. 06

   Building Personal AI Workflows

   Prompt templates, routines and measuring time saved.

Suitable organisational use cases

• Organisation-wide AI literacy initiatives
• Productivity programmes for administrative and professional staff
• Digital readiness training in public agencies

Frequently asked questions