Skip to main content
RAZAK MAJID

B · Digital Marketing & Social Media Strategy

Digital Marketing Strategy for Business Growth

Bahasa Melayu title: Strategi Pemasaran Digital untuk Pertumbuhan Perniagaan

Programme overview

Many organisations are active on digital channels without a clear strategy, spending time and budget on activity that is difficult to link to business results. This programme helps participants build a digital marketing strategy that starts from business objectives rather than from platforms. Participants define target audiences, map the customer journey, select the right mix of owned, earned and paid channels, and set measurable goals with realistic budgets. The programme emphasises decision-making: where to focus limited resources, what to stop doing and how to judge whether marketing is working. Participants leave with a practical strategy they can implement and review.

Watch

Video by HubSpot Marketing · Plays from YouTube in privacy-enhanced mode. Nothing is loaded from YouTube until you press play.

Target participants

  • Business owners and marketing managers
  • Marketing and communications teams
  • Corporate communication units in public agencies

Learning outcomes

By the end of the programme, participants will be able to:

  • Align digital marketing objectives with business goals
  • Define target audiences and map the customer journey
  • Select an appropriate mix of owned, earned and paid channels
  • Allocate a realistic budget and set measurable KPIs
  • Build a 90-day digital marketing action plan

Key modules

  1. 01

    From Business Goals to Marketing Objectives

    Linking revenue, growth and brand goals to measurable marketing outcomes.

  2. 02

    Audience and Customer Journey

    Personas, buying triggers and touchpoints from awareness to repeat purchase.

  3. 03

    Channel Strategy

    Website, search, social media, messaging apps, email, marketplaces and paid media: roles and trade-offs.

  4. 04

    Budget and Resource Planning

    Allocating spend and effort; in-house versus outsourced execution.

  5. 05

    Measurement Framework

    KPIs for each stage of the funnel and a simple reporting routine.

  6. 06

    The 90-Day Plan

    Prioritised initiatives, content themes, responsibilities and review points.

Training methodology

  • Strategy canvas completed for each participant's organisation
  • Analysis of local brand examples
  • Group critique and planning exercises
  • Budget allocation simulation

Participant takeaways

  • Digital marketing strategy canvas
  • Customer journey map
  • KPI framework and 90-day action plan

Suitable organisational use cases

  • Marketing team alignment and annual planning
  • SME digitalisation programmes
  • Corporate communication capability development

Frequently asked questions

How long is this programme?

It is typically delivered as a Half-Day Workshop, Full-Day Training or Two-Day Training. The duration can be configured to suit your schedule.

Can it be delivered online or in Bahasa Melayu?

It can be delivered in person, online or in a hybrid format, in English, Bahasa Melayu or bilingually.

Can the content be customised for our organisation?

Yes. Examples, case studies and activities are adapted to your sector, participants and objectives, and topics can be combined with other programmes.

How much does this programme cost?

Indicative fees start from RM1,600. The final quotation depends on participant numbers, customisation, delivery mode and location, and is confirmed in writing.

How do we book this programme for our team?

Request a quotation or proposal through the enquiry form. You will receive a written proposal and quotation, and dates are confirmed once your organisation approves.

Interested in this programme?

Tell me about your participants and objectives, and I will prepare a tailored proposal and quotation.

Related programmes

  • B|Digital Marketing

    Facebook & Instagram Marketing for SMEs

    Facebook and Instagram remain central to how Malaysian consumers discover, compare and contact businesses. This programme shows SMEs how to use both platforms professionally: setting up and optimising business accounts, planning…

    Half day1 day

    Indicative · From

    RM1,600

    View programme
  • B|Digital Marketing

    Meta Ads Fundamentals and Campaign Optimisation

    Boosting posts without a clear objective is one of the quickest ways to spend an advertising budget without results. This programme introduces the fundamentals of Meta advertising across Facebook and Instagram using Ads Manager,…

    1 day2 days

    Indicative · From

    RM2,800

    View programme
  • B|Digital Marketing

    TikTok Marketing and Short-Form Video Strategy

    Short-form video has changed how audiences discover products, services and ideas. This programme helps businesses and professionals use TikTok and other short-form platforms strategically rather than chasing trends at random.…

    Half day1 day2 days

    Indicative · From

    RM1,600

    View programme

Indicative · From

RM1,600

Request Quotation